Help & FAQs

No. You can start straight away and everything saves as you go. When you’re ready we’ll send a link to your email so you can come back on any device, with no password to remember.

Most orders are printed the next working day and delivered by tracked courier the day after. Express printing is available when time is short. We show exact dates for your funeral as you create your stationery.

Yes. Before you order, you’ll see a final preview of every page. We print exactly what you approve, and nothing is printed until you’re happy.

Yes. You can send a private link so relatives can add photographs or look over the stationery before you approve it.

We check every photo and will let you know kindly if it might look soft when printed, so you can choose another or go ahead anyway.

Yes. Choose from our library of traditional hymns, prayers, readings and poems, or type your own. We’ll explain if a modern song or hymn can only be printed by title.

Yes. Choose a design once and your Order of Service, invitations, thank-you cards and memorial board all match, with their details already filled in.

Yes. Your stationery stays saved in your account, so you can reorder thank-you cards or extra copies whenever you need them.