The main photograph
Choose a photo where their face is clear and well lit. It doesn’t need to be formal, and a natural smile often means the most. Photos straight from a phone camera are usually large enough to print beautifully.
Photos sent by WhatsApp
WhatsApp and some messaging apps shrink photos. If you can, ask for the original from the person’s camera roll. We’ll warn you if a photo may look soft in print, so there are no surprises.
Old printed photographs
Scan old prints or photograph them flat in good daylight, without flash. Fill the frame with the photo and hold the phone straight above it.